User experience is directly related to product sales and long-term value creation. URC experience re…Read more
URC has comprehensive solutions in terms of project execution capacity, data control and service res…Read more
Brand is the lifeblood of the enterprise. Healthy brand brings continuous revenue growth for the ent…Read more
Our joint venture YouGov-URC shares advantage resources from YouGov, a well-known global market rese…Read more
We uphold the commitment with professional attitude to clients
Focus on customer experience mining and delivering valuable solutions
Act innovatively in thinking, capability building and product development
Strive for providing with services and products beyond clients’ expectations
I would like to express my gratitude to all those at United Research China who got involved in our Mystery Shopping program in the past year.
Grateful acknowledgement is made to Ms.
Diana Liu and her team who gave us considerable help by means of valuable suggestion, comments and recommendation.
Her unwavering support has sustained my team through our MS program development in China.
I deeply appreciate the contribution to our mystery shopping program made in various ways by URC.
Thanks. It is very good information to improve the customer satisfaction for us.
Thank you for providing this update.
I had the opportunity to meet Eva Lin at COB last week and she was well informed about URC’s performance and was pleased with your services.
I very much appreciate you and your team proactively keeping the McDonald’s team informed — it makes a very large difference to the overall dredibilty of our mystery shop program!