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About Us

United Research China Ltd.

Founded in 1996, United Research China Group engages in all aspects of research area of consumer experience, retail, mobile survey etc. URC Group owns three subsidiaries in China, there are Beijing Zhilian Bi Da consulting Ltd, Shanghai Bi Yi consulting Ltd, Shanghai Bi Xiang Technology Ltd.

URC has rich experience in research concerning brand experience, mystery customer, retail performance and specialized research, and has been committed to providing customers with experience ecological research services, and constantly explore the ways of market research innovation. URC pays attention to the combination and innovation of traditional market research methods and new science and technology. It takes the lead in applying Internet technology and its own service platform to achieve synchronization with similar international research technologies and docking with international consumes, so as to provide clients with the honest and rigorous services.

URC is a member of China Marketing Research Association, standing director of the branch of China Association of Market Information and Research, the first group of a research institution of foreign investigation in China, a member of ESOMAR, and member of the earliest international mystery shopper association (MSPA) in China.

about us

Mr. Davis Wu, one of the founders and chairman of URC, began to devote himself to market research in the 1980s and was one of the pioneers of market research in China. The first the first commercial market research company (GMR) was established by Mr. Wu in 1988. In 1992, he set up and lead he first joint venture market research institution, Guangzhou Asia Pacific market research Ltd. (SRG), which is the “predecessor of AC Nielsen (China) company”.

  • Vice President of China Marketing Research Association
  • Vice President of China Association of Market Information and Research
  • ICB Master of service design and experience strategy, Hong Kong University
  • Master of business administration, South China University of technology
  • Awarded the “Special Contribution Award for the Association Development” from CMRA in November 2017
  • Awarded “ICB outstanding alumni for his outstanding achievement in entrepreneurship and innovation” in 2016 Hong Kong University
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Company Core Value

Connect with experience value to create a proactive mutual growth

Company positioning

Provide research services to comprehend the holistic custom experience values

Development

  1. 2023

    Brand Health Management Service System launched.

  2. 2022

    Mystery Customer 4.0 product service officially released and put into use.

  3. 2021

    Inventory check business service exceeds 10 brand customers.

  4. 2020

    Establishment of the positioning of the Experience Research Expert Group.

  5. 2019

    Focusing on improving channel operation capabilities, focusing on the channel operation research system.

  6. 2018

    Brand health research service received positive reviews from more than 5 customers.

  7. 2017

    Acquisition of the First Quadrant Consulting Company to strengthen data analysis and modeling capabilities.

  8. 2016

    Joint venture with UK YouGov, layout of Online research services.

  9. 2015

    Awarded Estee Lauder Group’s preferred supplier in the Asia-Pacific region.

  10. 2014

    Jointly released the “Healthcare Industry White Paper” with the Health Care Association.

  11. 2012

    Release of customized products for the retail industry such as VM Telescope, Counter Management Platform, etc.

  12. 2011

    Focusing on the customer experience of high-end beauty, exploring the development of the beauty experience index product.

  13. 2010

    OTC retail terminal monitoring business covers more than 30 well-known multinational pharmaceutical companies.

  14. 2009

    Self-developed mobile APP data collection platform put into use.

  15. 2008

    Expanding inventory check and evaluation services based on retail terminal monitoring services.

  16. 2006

    Leading supplier of mystery customers in the high-end beauty industry, serving more than 30 international brands.

  17. 2005

    Expanding real customer experience research services based on mystery customer business.

  18. 2004

    Self-developed mystery customer management reporting platform launched.

  19. 2003

    Became one of McDonald’s six global mystery customer project suppliers.

  20. 2001

    Cooperated with GSK in all formats such as RX, OTC, and vaccines.

  21. 2000

    Retail pharmacy terminal evaluation launched, serving more than 20 well-known global pharmaceutical companies.

  22. 1999

    Shanghai subsidiary established, mystery customer business covers more than 100 cities.

  23. 1998

    Focusing on mystery customer business services in the catering and beauty industries for more than 20 international brands.

  24. 1996

    URC was reorganized and established in Guangzhou.

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