Mystery shopping and real customer experience research, comprehensively evaluate the brand's service quality, deeply understand customer needs, optimize the customer journey, and enhance satisfaction and brand loyalty.
URC has comprehensive solutions in terms of project execution capacity, data control and service response in which perfectly solve most difficulties of retail research projects lie in wide coverage, tight timeline and high quality.
Brand is the lifeblood of the enterprise. Healthy brand brings continuous revenue growth for the enterprise. URC's brand health research system helps you well manage brand health.